VeryFit DocsPayment & Points
Frequently asked questions about payments, refunds, and the points system in VeryFit
Find answers to common questions about payments and the points system in the VeryFit app.
Payment
Alipay Binding
How to bind/unbind Alipay on the watch.
Membership Refund
Refund policy after purchasing a membership.
Order Processing
What to do when order shows processing.
Payment Exception
Handle payment exceptions and processing errors.
Payment Success Issues
Payment successful but still unable to use.
Payment Failure
Common reasons for payment failure.
Payment Permission
Fix payment permission not turned on.
Sports Partners Refund
Refunds for sports partners or themes.
Points
Daily Points
Forgot to collect daily points?
Redeem Time
Time requirement for redeeming point products.
Gift Refund
Can the redeemed gift be refunded?
Product Validity
Validity period of products redeemed by points.
Points Expiry
Will points expire?
Points Transfer
Can points be transferred or redeemed for cash?